Business Applications are the lifeline of every organization. We depend on multiple tools to monitor business infrastructure, applications, and application services. The need of the hour is to automate identification of the right triggers and quickly narrow down to the corresponding remediation to improve service level uptime and minimize the alert fatigue for the operations team.

ServiceNow IT Operation Management helps in building a centralized record with CMDB to manage the IT infrastructure. With the complete infrastructure inventory in CMDB, solutions consultants at InstaV can leverage ServiceNow Predictive AIOps to simplify managing today's overwhelmingly complex and ever evolving technology environment. AIOps combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection, and causality determination. This approach brings in the monitoring event data from monitoring sources, then correlates events and identifies root causes with AI/ML capabilities.