19thMay

Of Innovation and Out-Of-The-Box Thinking

Chandra Goswami [Executive Director – Operations and Customer Success] It was the end of 2002. The Y2K bug has just fizzled out and the Indian IT companies were looking for the next big buzzword to revive growth. I was working with one such IT company somewhere in India as a project leader. Life was quiet and uneventful...

6thApril

Service Operations with Predictive AIOps

Sriharsha Narasimhan, Co-founder and CTO, Business Applications are the lifeline for every organization. Over decades, I have seen organizations carving their niche by adapting a plethora of technologies. For close to three decades, I worked on technologies that helped organizations minimize planned and unplanned operational outages...

29thMar

The heart of digital transformation

Pallab Talukdar, CEO The Digital Transformation concept has its genesis in business’ attempt to achieve higher revenue and better profitability through delivering superior customer experience and happier and productive employees. However superior customer and employee experience needs the back-end workflows to be streamlined and orchestrated better. The workflows should be seamless, simple, and intuitive which…

21stMar

No Code / Low Code & Digital Transformation

Suvashish Dasgupta [VP – Engineering] “Build a system that any fool can use, and only a fool will want to use it.” Coming from a software development background, this was my first reaction when I heard of NO CODE / LOW CODE platforms.After all, to build a reasonable, non-trivial application you must understand how databases...