Automating New Employee Onboarding Process


Business Challenges

  • Manual and inefficient processes, involving multiple departments

  • Intense coordination across teams

  • Verification and validations happen over emails and spreadsheets

  • Lack of visibility of the progress of the workflow

  • Poor onboarding experience for the new employee


Solution Approach

  • Maximize OOTB for scalability & operations

  • Configure Lifecycle events to provide employees a seamless experience post onboarding

  • Use of standard Onboarding Lifecycle Event to log the user out on their first day and prompt them to switch over to SSO


Choice of platform

  • ServiceNow HRSD

  • Web Portal

  • Mobile App

  • Automatic Creation of new user records via¬†Integration


Business Benefits

  • Provides a single destination for all employee services

  • Orchestrates and automates onboarding tasks across departments

  • Orchestrates and automates other employee lifecycle events across departments